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Refuge

The main function of BAWSO is to provide temporary secure accommodation to BME women and children about to be made or who have been made homeless through domestic abuse in Wales.

BAWSO therefore runs two purpose built refuges in Cardiff, with 12 bedrooms, 1 Refuge in Newport with 8 family rooms, 1 Refuge in Swansea with 8 family rooms and 2 safe houses for 3 families. Domestic Abuse Support Workers and Volunteers, ensure that we provide emotional and practical support to women in the Refuges. We respect and celebrate diversity by using paid/unpaid workers from diverse professional and cultural backgrounds and also by providing facilities, which include a prayer room and Halaal/vegetarian kitchens. The aim here is to provide a safe and enabling environment for women and children.

FAQ:


What is the Refuge?
A Refuge is a house which is run on commercial lines. BAWSO is not a housing provider but supports women applying for housing. A Refuge offers a safe breathing space where decisions can be made free from pressure and fear.

Do I have to pay for accomodation?
Yes.  If you are in receipt of benefits or are entitled to receive benefits, the housing benefit will pay for accomodation.  However, BAWSO has limited spaces for women with no recource to public funds. 

How long can I stay?
You can stay maximum of twelve months. But if there is a need to stay longer, the manager will use her discretion.

Would I be allow to have visitors at the Refuge?
No, you are not allowed to have visitors at the Refuge. The address and whereabout of the Refuge is confidential for your own safety and the safety of others in the refuge. 

Can my children come with me?
Yes, you can have your children living with you in the refuge, but male children must be under 16 years of age. 

Will me and my children have our own space to sleep?
Yes, you and your children will be allocated in a bedroom/rooms for your sole use but you will be sharing rest of the facilities with other families.

Does your Refuge have facilities to prepare haalal food?
Yes, each refuge in BAWSO has a haalal kitchen.

My children & I don't speak english, will that be a problem?
No, it will not be a problem: BAWSO will provide you with an interpreter.

Where can I obtain further information?
From the on call helpline: 07974 209979 (daytime)  07974 209980 (night time) 24 hours, 365 days.

Our refuges have a general e-mail link to refuges online so we can quickly find a vacant refuge space if BAWSO refuges are full.